RETURN AND REFUND POLICY:
We sell 1 ounce and 4 ounce oils so you can test. We encourage testing. Fragrance Oils are manufactured to be USED in an application; not sniffed out of a bottle. You will never know how that oil will perform unless you test in your own applications. We suggest that you test them in products before calling us. Fragrance oils will smell different in finished products than they do out of the bottle.
Fragrance Oils are not used for making lip balms.
Fragrance Oils are not used for vaping!
MOST OF our Fragrance Oils are packed by weight. Not volume. That means you might have a bottle that appears to be “fuller” than another bottle. Each oil is comprised of different raw materials and will weigh differently giving you a different fill line. Some will look taller or shorter in the bottle depending on the weight of the oil. Most citrus based oils will appear “fuller” in your bottles.
ALL SALES ARE FINAL. We sell 1-ounce samples and 4-ounce tester oils you can test before buying larger quantities. We do not accept returns on any products unless we have made a mistake when shipping. Everyone has a different sense of smell. We encourage you to try a one ounce sample or a 4 ounce oil before buying a larger size so you can sniff and test in your application to see if the scent is agreeable to you and your application as all sales are final. In order to maintain our high sanitary standards we regret that we are unable to accept returns on colorants or additives due to buyers’ remorse. This protects all of our customers from the possibility of contamination, and there are no exceptions to this policy.
We offer one ounce samples and 4 ounce oils to use as testers so you can test in your own application using your own supplies prior to purchasing a larger bottle. It is at your risk unfortunately if you purchase a larger bottle without first testing.
Our oils are considered a specialty item. For sanitary reasons, once a package has been received, we can no longer vouch for the contents. We cannot take products of any nature back and resell them; therefore, we do not accept product returns. We do not offer any type of product exchanges. Please try 1 ounce or 4 ounce oils prior to purchasing a larger size.
There are no refunds for oils you simply do not like or don’t smell as you imagined it would. We sell 1 oz samples to test and sniff prior to buying larger bottles.
Fragrances with the same name from different companies will more than likely smell different as we don’t purchase from the same manufacturers nor do we all purchase the same grade, or quality of fragrance oil.